At Seeker Hain, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services, including Website Development, Custom Logo Design, and Digital Support services. By using our services and website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information when you interact with our website or use our services. The types of information we may collect include:
- Personal Identification Information: When you contact us, request services, or fill out a form on our website, we may collect details such as your name, email address, phone number, and company information.
- Project Information: For website development or logo design projects, we may collect details about your business, brand, design preferences, and any content you provide for the project.
- Payment Information: When you make a payment for services, we collect necessary billing details such as credit card information, billing address, and other payment-related information. This information is processed securely through third-party payment processors.
2. How We Use Your Information
The information we collect is used for the following purposes:
- To Provide Services: To deliver the website development, logo design, and other services you request. This includes communicating with you about project progress, gathering necessary content, and delivering final products.
- To Improve Our Services: To better understand your needs and enhance the quality of our services and customer experience.
- To Process Payments: To process payments for services rendered and manage your account.
- To Send Updates: To send important updates regarding your projects, including status updates, invoices, and other relevant communications.
- To Respond to Inquiries: To respond to your inquiries, customer support requests, and feedback.
3. How We Protect Your Information
We take reasonable measures to ensure that your personal information is secure. This includes:
- Using industry-standard encryption (SSL) to protect sensitive data transmitted through our website.
- Storing personal and payment data in secure systems with restricted access.
- Implementing internal policies to safeguard your information and protect it from unauthorized access, disclosure, or misuse.
However, no data transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
4. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to enhance user experience. Cookies are small text files stored on your device that help us analyze website traffic, track user preferences, and improve our website’s functionality.
You can manage cookie preferences through your web browser settings. However, disabling cookies may affect the functionality of our website and some services.
5. Third-Party Services
We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering services. These third parties are only permitted to use your information to perform specific services on our behalf.
Some third-party services may include:
- Payment Processors: For processing payments securely.
- Hosting Providers: For hosting the website and storing data.
- Email Service Providers: To send you project updates and promotional emails (if you have opted in).
These third-party providers are obligated to protect your data and only use it in accordance with our instructions.
6. Your Rights and Choices
You have the right to:
- Access: Request a copy of the personal data we hold about you.
- Correct: Request corrections to any personal data that is inaccurate or incomplete.
- Delete: Request the deletion of your personal data, subject to certain exceptions (e.g., where we need to retain data for legal or contractual reasons).
- Opt-Out of Communications: You can opt-out of receiving promotional emails or newsletters by clicking the unsubscribe link in the email or contacting us directly.
To exercise any of these rights, please contact us at contact@seekerhain.com.
7. Data Retention
We retain your personal information for as long as necessary to provide the services you requested, comply with legal obligations, resolve disputes, and enforce our agreements. If you choose to cancel a project, we will delete any personal data that is no longer needed, in accordance with applicable laws.
8. Children’s Privacy
Our services are not intended for individuals under the age of 13, and we do not knowingly collect or maintain personal data from children. If you are a parent or guardian and believe that we have inadvertently collected personal information from a child under the age of 13, please contact us, and we will take steps to delete such data.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Any changes will be posted on this page with the date of the most recent revision. Please check this page periodically for updates.
By continuing to use our services after any updates to this Privacy Policy, you accept the revised terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: